PERSONAL INFORMATION HOW WE COLLECT IT
To make travel arrangements and provide other services to you, we will collect personal data from you, including but not limited to:
• your name, address, phone number, email address
• travel preferences such as seat, and airline preferences;
• information necessary to facilitate travel or other services, including travel companion(s)names, emergency contacts, seating preferences and medical needs;
• personal data provided to our representatives to research and resolve conflicts or answer questions; and
• payment data, including but not limited to your credit card number, card type, cardholder name, expiration date, and billing address.
We do not knowingly collect PID from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable data of any kind.
farespal.Com also uses commonly employed Internet technologies to collect additional inputs about its users. For example, farespal.com Travel uses "cookies" to determine how users choose the patch to reach our Web site and to track general usage patterns once a user is on the Web site. This information is analyzed in the bulk in order to improve the function, content, overall appearance, and capability of the Website.
farespal Travel also collects certain technical information from your PC each time you request a page during a visit to farespal.com. This information is collected from your computer's web browser to enhance your experience on our Web site and may include your IP address, operating system, web browser software (e.g., Chrome or Microsoft Edge), screen resolution, and referrer website. In addition, authorized farespal.comTravel advisor may update your profile to accurately reflect any new profile information included in interactions received from you.
COOKIES and ONLINE ADVERTISING
farespal.com Travel does use third-party advertising across the Internet. This advertising uses cookie technology to measure and improve the effectiveness of these efforts. To make this happen, the advertising may use anonymous information about your visits to farespal.com including: date and time of a banner shown, the cookie and the IP address. No PID is collected and any information that IS gathered is used for online marketing purposes.
The advertising companies serving ads across multiple sites may use information about your visits to statravel.com and other Web sites to provide ads about goods and services you might find interesting.
Please send us any scam/phishing emails you have received by reporting them here email@example.com.
If you have received an email that you believe to be a phishing scam please remember that it is very common for these scams to be reused at a later date with only slightly different message, such as a different subject or return address, or using the fake webpage(s) hosted on a different webserver.
We submit and track all reports against phishing with IC3 at www.ic3.gov/complaint/default.aspx.
HOW WE UTILIZE Data WE COLLECT AND WITH WHOM IT IS SHARED
When you make travel reservations with farespal.com and send information about yourself, we use this data to complete your order (i.e., to complete air, hotel, and other reservations), fulfill any customer service requests, and provide promotional or trip related information via email. We do not share this information with third parties except to the extent necessary to complete your travel arrangements. Such parties may include, but are not limited to, appropriate airlines and other travel suppliers, credit card merchant services, airline reservation systems etc.
These service providers will disclose information about your traveler profile to hotel, airline, and other travel suppliers whose products you have purchased. Although farespal Travel ensures to select travel suppliers that are reputable companies, we have not placed restrictions on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on farespal.com. These travel suppliers may also contact you as needed to obtain additional inputs about your confirmed reservation.
In addition to handling, confirming and completing the travel or other services you request, farespal Travel may use certain data for administrative and analytical purposes such as MIS, accounting, billing and audits. We may also use PID to provide you other services, such as sending you an email regarding the information of your travel plans or updating you about special promotions, trip information, or other travel opportunities or its marketing partners.
Although no PID is collected, we observe users’ surfing of our Web site in order to better understand and serve our customers. We may provide anonymous data based on this information to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such data to inform these third parties as to the number of people who have seen and clicked on links to their Web sites.
farespal.com Travel may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others. We may also disclose your information when we believe the applicable law requires it.
Data Saftey of Your Personal Information
We recognize the importance of security for all PID attached to our customers and use reasonable steps consistent with industry practices to protect PID. However, no data transmission can be guaranteed to be 100% secure. As a result, while we will use top of the line SSL to protect your personal information, we cannot warrant the security of any information you transmit to us. In order to safeguard the data stored in our systems, we have implemented security measures, including data encryption technology and firewalls.
Questions, or Concerns
Prohibited Use Policy
As a precursor of your use of this Site, you assure that you will not use this website for any purpose that is unlawful or prohibited. You concur that you will not perform an action which would deliberately affect the sites performance and stability.
Other Information You Should Know